The Afasic Helpline – A Lifeline for Parents
Are you worried that your child is not talking or not saying as much as other children of their age? Do you need to speak to someone who understands and can help? Then please contact the Afasic Helpline today.
We are the only helpline that knows enough about SLCN to help you understand your child’s difficulties, what help (s)he needs and how to get it.
We also offer a ‘listening ear’ if you just want to talk to someone who understands. No query is too small or too silly. If you are worried or even just want to check there’s nothing else you need to know or do, please get in touch. Read about what we can help with.
Call Us
0300 666 9410
Ring the Afasic Parents’ Helpline on 0300 666 9410 during opening hours – Monday & Wednesday: 10.30am to 4.00pm.
Fill in our online enquiry form further down the page, with as much information as possible and we will email you back with advice and support.
What parents say about the Afasic Helpline
Incredibly helpful and informative. Gave lots of advice and supplied information and legal ‘stuff’ to back up my argument.
Sonia Capstick, Cumbria
There are few charities specifically for people with SLCN and Afasic have been great in giving me relevant information. There have been a few people I have spoken to now and every time each person has been very helpful, as well as understanding.
Mrs Goodwin, Berkshire
A great deal of time was given to me for which I am grateful.
Maggie Barnard, London
What can we help with?
We are the experts on getting the right help for children and young people with SLCN and all related queries. In particular, we can give information about:
- Speech, language and communication difficulties – the various types, how to identify them and how they affect children and young people
- How to get a diagnosis and why you might need one
- Speech and language therapy
- How schools can and should help
- Choosing the right school for your child
- The statutory assessment process, plans, statements and your legal rights to help for your child
- Disability related Benefits
- Any other relevant issue
We also offer a ‘listening ear’ if you just want to talk to someone who understands.
No query is too small or too silly. If you are worried or even just want to check there’s nothing else you need to know or do, please get in touch.
Tips on contacting the helpline
- If you can, try to choose a quiet time to ring. But don’t worry too much if it’s tricky. We know babies and toddlers can be unpredictable.
- Allow plenty of time. The average length of a helpline call is 20 – 25 minutes, but they can go on much longer.
- If at all possible, have all the relevant paperwork in front of you – statement, reports, IEPs etc. If you don’t have any paperwork yet, don’t worry – call anyway.
- If you contact us by email, please try to give us as much information as you can. Use the email enquiry form to help you.
Afasic Helpline Enquiry Form
If you would rather contact us via email about your child’s speech and language difficulties, you can fill in our enquiry form. This is a FREE service to parents.
To help us to help you, please answer as many of the questions below as possible. Don’t worry if you don’t know the answer to all the questions – just tell us what you can.
We will respond to email queries within 5 working days.
The Afasic helpline is designed primarily for parents seeking guidance on accessing appropriate support for their children, and related queries. We regret that Afasic does not have the resources to answer questions from professionals or students on issues such as choosing suitable speech and language assessments, teaching techniques or research.
Helpline Feedback Form
We aim to provide the best service we can to parents and carers, and rely on your feedback to tell us how well we are doing. If you recently contacted the Helpline, please help us to improve the service we offer you by completing this short survey.
